Common Issues When Streaming on a Tablet

Streaming on a tablet is usually smooth and convenient, but sometimes technical issues can occur. Whether you're facing buffering, audio/video sync problems, login difficulties, or a stream that won’t load, these are some of the most common problems users experience on tablets. Don’t worry — most issues can be easily fixed with a few quick steps. Below, you’ll find helpful tips and solutions to get your streaming experience back on track.

App crashes unexpectedly

• If the app closes or freezes, ensure it’s updated to the latest version via your app store. Restart your tablet to refresh system processes. If the issue persists, uninstall and reinstall the app to eliminate corrupted data. Check that your tablet’s operating system is up to date.

Stream freezes during playback

• Freezing streams are often caused by a weak internet connection. Ensure a strong Wi-Fi signal or switch to a better network. Close background apps to free up memory, and try lowering the stream quality in the app settings to reduce bandwidth demands.

No sound during playback

• If there’s no audio, check your tablet’s volume settings and ensure it’s not muted. Disconnect any Bluetooth headphones or speakers, as they may be routing audio incorrectly. Restart the app or tablet, and if the issue persists, reinstall the app to reset configurations.

Login failure

• If you can’t log in, double-check your account credentials. Go to the app settings and clear the cache, as stored data may cause errors. Ensure the app is updated, and if the problem continues, log out, uninstall, and reinstall the app, then try logging in again.

Stream not loading

• If your stream refuses to start, restart the app or switch browsers. Ad-blockers or content filters may block playback, so try disabling them temporarily. Also, check your internet connection speed.

No sound or distorted audio

• Ensure your volume is turned up and not muted. If you're using external speakers or Bluetooth devices, make sure they’re correctly paired. Restarting the app or switching from Bluetooth to internal speakers may fix audio glitches.

Low video quality

• Blurry video is usually due to poor connection. Ensure you’re on a stable Wi-Fi network. If possible, manually adjust the stream’s quality in the app or settings.

App not responding or crashing

• Force-close the app, clear its cache (if available), or restart your tablet. In some cases, reinstalling the app or updating the OS will resolve crashing issues.

Browser compatibility problems

• If you’re streaming via browser and it doesn’t work well, try an alternative like Chrome, Firefox, or Safari. Also, keep your browser up to date for the best performance.

Common Issues When Streaming on a Smartphone

Streaming on your smartphone should be quick and seamless, but occasional issues can pop up. From buffering and out-of-sync audio to login troubles or streams not loading, these are common problems smartphone users may encounter. The good news is that most of these issues are easy to fix. Below, we’ve outlined simple troubleshooting steps to help you get back to enjoying your content without interruption.

Stream buffering frequently

• Buffering issues often stem from a weak or unstable connection. Switch to a strong Wi-Fi network or ensure a stable mobile data signal (4G/5G recommended). Lower the stream quality in the app settings to reduce data usage. Closing other apps running in the background can also improve performance.

App not responding

• If the app freezes or becomes unresponsive, force-stop it through your phone’s settings. Clear the app’s cache from the settings menu to remove corrupted data. Ensure the app is updated to the latest version, and restart your phone if the issue persists.

Video won’t play

• If videos fail to load, verify your internet connection (Wi-Fi or mobile data) is active and stable. Restart your phone to refresh system processes. If the issue continues, uninstall and reinstall the app to eliminate potential software conflicts, and ensure your phone’s OS is updated.

Authentication errors

• If you encounter login errors, confirm your credentials are correct or reset your password via the app. Clear the app’s data in your phone’s settings to remove corrupted login information. Log out, restart the app, and try again. Ensure your app and phone software are up to date.

Stream not loading

• If nothing plays, check if your internet connection is strong. Try switching from Wi-Fi to mobile data (or vice versa), and make sure any ad-blockers or privacy settings aren’t blocking content.

No sound or distorted audio

• Ensure your phone’s volume is turned up and not on silent or Do Not Disturb mode. If you’re using Bluetooth headphones, make sure they’re properly connected. Restarting the app or device often solves this.

Low video quality

• If the stream appears blurry, it might be auto-adjusting due to low bandwidth. Try moving to a better connection or switching to Wi-Fi. Also, some apps allow you to manually change video quality settings.

App freezing or crashing

• Close and reopen the app, or force-stop it through your device settings. If problems persist, clear the app’s cache (Android) or reinstall the app entirely.

Device compatibility issues

• Some older phones or outdated operating systems might not support certain streaming features. Make sure your OS is up to date for best compatibility and performance.

Can't Find What You're Looking For? Help Us Make Things Better.

We do our best to keep everything running smoothly, and our [FAQ section] covers many of the most common questions and issues. But we know things don’t always go as planned - and that’s where you come in.

If you've run into a problem that isn't answered in the FAQ, or if something just isn’t working the way it should, we genuinely want to hear from you. Whether it’s a technical bug, an error, a broken link, missing content, or anything else that’s affecting your experience - please don’t stay silent.

Every issue reported helps us understand what’s working and what needs improvement. Without your input, we may never know something is wrong, and we can’t fix what we don’t see. Your report could be the one that helps us improve the experience not just for you, but for every other listener and visitor in our community.

We’re building this service for you - and with you. So if you see something that seems off, even if you’re not sure it’s a real issue, please let us know. No problem is too small. E-mail us at support@madmix.se to quickly and easily tell us what’s going on. We read every message carefully and aim to respond within 48 hours - often sooner. Your voice matters, and we truly appreciate you taking the time to help us grow and improve.

Together, we can make this a better experience for everyone.